Effective Date: April 15, 2025
At Creo.Ed, we value your privacy and are committed to protecting the personal information of all our users, including students, parents, educators, and visitors. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our educational services.
1. Information We Collect
When you interact with Creo.Ed, we may collect both personal and non-personal information. Personal information may include your name, email address, phone number, school or college name, and other details you provide during registration or communication. We may also gather non-personal data such as your device type, browser, pages visited, and time spent on our site to help improve our platform. In addition, when you contact us, we may retain the details of your inquiry for support and quality purposes.
2. How We Use Your Information
The information we collect helps us deliver and improve our educational programs. We use it to personalize learning experiences, respond to your queries, send updates, and analyze user behavior to enhance our offerings. Your information also helps us maintain platform security and detect any unauthorized or fraudulent activity.
3. Information Sharing and Disclosure
Creo.Ed does not sell or rent your personal information to third parties. However, in order to operate effectively, we may share your data with trusted service providers who assist us in delivering our services, such as hosting or communication platforms. These third parties are bound by confidentiality agreements and may only use the data for the intended purpose. We may also disclose information if required by law or if necessary to protect our legal rights or comply with legal obligations.
4. Data Security
We take your data security seriously and use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to secure your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute protection.
5. Children’s Privacy
Creo.Ed is mindful of the privacy and safety of younger users. When collecting information from school students, we ensure that the data is limited to what is necessary and is handled with the consent of a parent or guardian, in accordance with applicable laws. We do not knowingly collect more information than is required to support their educational experience.
6. Your Rights and Choices
You have the right to access, update, or delete the personal information you share with us. You can also choose to opt out of receiving non-essential communications from Creo.Ed. If you wish to exercise any of these rights or have concerns about your data, you can reach out to us at help@creoed.com.
7. Changes to This Policy
Creo.Ed reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” and post the revised version on our website. Continued use of our services after any updates means you accept the terms of the revised policy.
8. Contact Us
Should you have any questions, feedback, or concerns regarding this Privacy Policy or how your data is handled, please feel free to reach out to us, and we will assist you promptly.
